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Safe Haven Counselling

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Online Counselling

Are you considering online counselling?** This mode of counselling is becoming increasingly popular as people try to navigate busy schedules with limited availability for wellness appointments. It also suits people who live in small towns and have little access to helping professionals. It is especially helpful right now, given the world crisis around Covid-19.

But even if neither life circumstance applies to you, online communication has for many people become a comfortable and easy way to connect with others. If you simply enjoy communicating online from the comfort of your home and are familiar with online technology, you may be an ideal candidate.

Online counselling works in exactly the same way as in-person counselling, except the comfort that can arise from being in the physical presence of another person is, of course, not there. But you will receive the same focus and attention, and may well find that this way of counselling works better for you than in-person therapy.

A Typical Online Counselling Session

Once you make an appointment for online counselling, via my online booking site. you will receive a confirmation email which includes an intake form to complete and a confidentiality waiver to sign. These forms tell me important things about who you are, a little about your family and medical history, and your expectations for counselling. The confidentiality form lets you know how your information is protected and provides the safety and security of knowing that our conversations remain private.

Once the formalities are out of the way, how the session runs will depend on your comfort level. I like to get to know who my clients are outside of the “problem” that has brought them for counselling. This also helps ease you into the conversation and gives me a sense of how you are doing right now.

At the end of the session we will talk about what worked well for you and what may not have worked so well. Online counselling is a collaborative process in which you are the expert on your life. If you have a particular need or preference for the way we work together, I like to check in and discover what that is.

Technology

Whilst you may be used to chatting to friends using online tools such as FaceTime, Google Hangouts, and Skype, none of these platforms can guarantee protection of your private information and the content of our conversations. In order to guarantee 100% confidentiality, I conduct online counselling sessions via Jane Telehealth, a platform for health professionals which uses a high quality video service and is fully PHIPA (Personal Health Information Protection Act) complaint. Not only does Jane offer encrypted video conversations, the service will also confirm your appointment date and time as many times as you need prior to your session.

If you are not overly technical, don’t panic! Jane couldn’t be easier to use. Once you have booked your appointment with me via the online booking system, I will send you a link to my waiting room and you will enter this into your web browser. You will then use this same link every time we meet.

A note about using your cell phone for sessions:

You may  join a session on a smart phone or tablet using the Jane app. However, I strongly recommend that you do not use a cell phone for sessions whenever possible. In my experience, the small screen size and hand held system will not offer the environment and comfort required to relax in a session and focus on yourself.

Rates, Insurance & Payment

Individual online counselling: 60 mins: $120 | 90 mins $160**

Couples online counselling: 60 mins: $160 | 90 mins $200**

Please check with your insurance provider and/or employer to determine whether online counselling sessions with a Registered Clinical Counsellor are covered by your policy or workplace. Some policies may stipulate in-person counselling only; others may specify that sessions be with a psychologist. I do not bill insurers directly.

10 Tips for a Successful Online Counselling Session

  1. Set up early. If you log on just as your session is about to start and then find you have technical issues, or your wifi is down, you will lose valuable appointment time. Your counsellor will wait for you, but may have an appointment scheduled right after yours.
  2. Ensure appropriate lighting. In a therapeutic conversation it’s important to be able to see your counsellor. Please make sure there is enough light in the room that you can be clearly seen.
  3. Make sure you won’t be interrupted. If you share a home with others, find a location where you won’t be interrupted and let people know you need some quiet time for an hour.
  4. Use headphones if possible. This will help to keep you focused, block out background noise, and ensure you are able to hear your counsellor.
  5. Close down other programs and apps on your laptop. Email popups and notifications are distracting, not to mention the fact that having other programs open will likely slow down your computer.
  6. Bring a beverage. Bring a tea, coffee or any beverage of your choosing, but no alcohol please.
  7. Eat first, not during. Whilst you may be used to chatting online with friends and family while enjoying your favourite bag of chips, eating during our session will be a major distraction for both of us. Please make sure you are well fuelled before the session begins.
  8. Bring a box of tissues. If you are comfortable with your emotions and know that our discussions are likely to trigger tears, please be prepared with tissues.
  9. Switch off your phone (if using a laptop/desktop), or preferably leave it in another room.

Ready to book an appointment for online counselling? Head on over to the booking form, or contact me at claire@safehavenbc.com. I look forward to meeting you online!

**Please note that I am not licensed to practice therapy in the USA. I am therefore only able to offer online counselling to Canadian clients. 

Location

Ocean Pointe Business Centre
#404 – 1688 152 St,
Surrey, BC
V4A 4N2

Session Hours

Mon: 10:30am-6:30pm
Tues: 10:30am-6:30pm
Weds: 10:30am-6:30pm
Thurs: 10:30am-6:30pm
Fri: 10:30am-1:00pm

Get in Touch

Phone: (604) 337-0152
Email: info@safehavenbc.com

 



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Anxiety Quiz

1. Feeling nervous, anxious, or on edge.

Not at all sure

Several days

Over half the days

Nearly every day

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2. Not being able to stop or control worrying.

Not at all sure

Several days

Over half the days

Nearly every day

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3. Worrying too much about different things.

Not at all sure

Several days

Over half the days

Nearly every day

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4. Trouble relaxing

Not at all sure

Several days

Over half the days

Nearly every day

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5. Being so restless that it’s hard to sit still

Not at all sure

Several days

Over half the days

Nearly every day

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6. Becoming easily annoyed or irritable.

Not at all sure

Several days

Over half the days

Nearly every day

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7. Feeling afraid as if something awful might happen.

Not at all sure

Several days

Over half the days

Nearly every day

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Depression Quiz

1. Sadness

I do not feel sad.

I feel sad much of the time.

I am sad all the time.

I am so sad or unhappy that I can't stand it.

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2. Pessimism

I am not discouraged about my future.

I feel more discouraged about my future than I used to.

I do not expect things to work out for me.

I feel my future is hopeless and will only get worse.

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3. Past Failure

I do not feel like a failure.

I have failed more than I should have.

As I look back, I see a lot of failures.

I feel I am a total failure as a person.

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4. Loss of Pleasure

I get as much pleasure as I ever did from the things I enjoy.

I don't enjoy things as much as I used to.

I get very little pleasure from the things I used to enjoy.

I can't get any pleasure from the things I used to enjoy.

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5. Guilty Feelings

I don't feel particularly guilty.

I feel guilty over many things I have done or should have done.

I feel quite guilty most of the time.

I feel guilty all of the time.

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6. Punishment Feelings

I don't feel I am being punished.

I feel I may be punished.

I expect to be punished.

I feel I am being punished.

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7. Self-Dislike

I feel the same about myself as ever.

I have lost confidence in myself.

I am disappointed in myself.

I dislike myself.

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8. Self-Criticalness

I don't criticize or blame myself more than usual.

I am more critical of myself than I used to be.

I criticize myself for all of my faults.

I blame myself for everything bad that happens.

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9. Suicidal Thoughts or Wishes

I don't have any thoughts of killing myself.

I have thoughts of killing myself, but I would not carry them out.

I would like to kill myself.

I would kill myself if I had the chance.

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10. Crying

I don't cry anymore than I used to.

I cry more than I used to.

I cry over every little thing.

I feel like crying, but I can't.

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11. Agitation

I am no more restless or wound up than usual.

I feel more restless or wound up than usual.

I am so restless or agitated, it's hard to stay still.

I am so restless or agitated that I have to keep moving or doing something.

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12. Loss of Interest

I have not lost interest in other people or activities.

I am less interested in other people or things than before.

I have lost most of my interest in other people or things.

It's hard to get interested in anything.

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13. Indecisiveness

I make decisions about as well as ever.

I find it more difficult to make decisions than usual.

I have much greater difficulty in making decisions than I used to.

I have trouble making any decisions.

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14. Worthlessness

I do not feel I am worthless.

I don't consider myself as worthwhile and useful as I used to.

I feel more worthless as compared to others.

I feel utterly worthless.

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15. Loss of Energy

I have as much energy as ever.

I have less energy than I used to have.

I don't have enough energy to do very much.

I don't have enough energy to do anything.

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16. Changes in Sleeping Pattern

I have not experienced any change in my sleeping.

I sleep somewhat more than usual.

I sleep somewhat less than usual.

I sleep a lot more than usual.

I sleep a lot less than usual.

I sleep most of the day.

I wake up 1-2 hours early and can't get back to sleep.

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17. Irritability

I am not more irritable than usual.

I am more irritable than usual.

I am much more irritable than usual.

I am irritable all the time.

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18. Changes in Appetite

I have not experienced any change in my appetite.

My appetite is somewhat less than usual.

My appetite is somewhat greater than usual.

My appetite is much less than before.

My appetite is much greater than usual.

I have no appetite at all.

I crave food all the time.

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19. Concentration Difficulty

I can concentrate as well as ever.

I can't concentrate as well as usual.

It's hard to keep my mind on anything for very long.

I find I can't concentrate on anything.

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20. Tiredness or Fatigue

I am no more tired or fatigued than usual.

I get more tired or fatigued more easily than usual.

I am too tired or fatigued to do a lot of the things I used to do.

I am too tired or fatigued to do most of the things I used to do.

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21. Loss of Interest in Sex

I have not noticed any recent change in my interest in sex.

I am less interested in sex than I used to be.

I am much less interested in sex now.

I have lost interest in sex completely.

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